Ordering
When you
are ready to send us your documents for translating, please read
the following steps in order to streamline the
process:
Phase 1
1. Go to the
contact us
section of our website and click on the
'orders@mychinesetranslator.com' tab
2. Your Microsoft
Outlook™ interface should now create a blank email for you with our
email address already in the 'send to' section. Alternatively you
can copy and paste our email address and use your frequently used
provider (such as hotmail.com) to compose the
email.
3. Write any relevant
information in the body of the email, such as what service
you would like or the type of file you would like to receive
(Microsoft Word™, Adobe™ etc).
4. Attach the
document you wish to be translated to the email using the 'attach
files' feature.
5. Now you are ready
to send the email to us.
Phase 2
1. We will send you
an invoice outlining the the type of service, number of words and
the payment required.
Phase
3
1. Once you open the
email you should follow the instructions given which will see you
directed to Paypal's™ website for payment of the fees
stated.
2. You can use any
debit or credit card to settle the oustanding
amount.
Phase 4
1. Once we have
received your payment, the translating work will commence
immediately.
Phase
5
1. Your completed
document(s) will be sent to your email address within the relevant
timeframe - according to your assigned service level (Standard,
Expedite or VIP).
At this point your project will have been
completed. We welcome further queries/suggestions from you, via
email, or perhaps you would like to bypass this and send a comment
directly to us via our comments form on the contact us page. Either
way we would be grateful for your
feedback.
